Telstra outage in NT

Incident Report for Real World Technology Solutions

Resolved

This incident has been resolved.

Posted Nov 14, 2023 - 08:38 AEDT

Update

All services have been restored.

Posted Nov 14, 2023 - 08:37 AEDT

Update

We have seen most services restored, however we are aware of at least one service still affected.

Posted Nov 13, 2023 - 16:05 AEDT

Update

Technicians have almost finished hauling a new cable, one end is being prepped for splicing, anticipated service restoration in the next couple of hours.

Posted Nov 13, 2023 - 14:07 AEDT

Update

Telstra technicians are on-site working to repair fibres. There is no ETR available at the moment.

Posted Nov 13, 2023 - 09:44 AEDT

Identified

We've seen some Telstra services drop in NT. There is a fibre break near Noonamah.
Telstra have repaired some services overnight, and are continuing to work on restoring remaining services.
On-net services to Darwin are running over an alternate path and may see some change in latency.

Posted Nov 13, 2023 - 09:16 AEDT

This incident affected: Network Services (Ethernet services, Intercapital Capacity).