We have implemented the fix affecting call quality.
Apr 28, 23:11 AEST
We have identified a secondary issue that we believe has been present all day today affecting one of our carrier links. Engineers are commencing maintenance now to begin addressing it.
Apr 28, 16:49 AEST
A fix has been implemented and we are monitoring the results.
Apr 28, 12:48 AEST
We are aware there are still some cases of call quality issues affecting inbound and outbound calls on the CloudPBX platform. Engineers are currently investigating.
Apr 28, 11:20 AEST
We are continuing to monitor for any further issues.
Apr 28, 10:46 AEST
A fix has been implemented and we will continue to monitor this while engineers determine the root cause.
Apr 28, 10:45 AEST
Engineers have identified a call quality issue affecting inbound and outbound calls on the CloudPBX platform and are investigating further.
Apr 28, 10:30 AEST