All Systems Operational
Uptime over the past 90 days. View historical uptime.
Network Services Operational
90 days ago
99.22 % uptime
Today
IP Transit Operational
90 days ago
100.0 % uptime
Today
Ethernet services Operational
90 days ago
97.84 % uptime
Today
NBN Operational
90 days ago
99.97 % uptime
Today
ADSL Services Operational
90 days ago
95.9 % uptime
Today
Fixed Wireless Ethernet Operational
90 days ago
100.0 % uptime
Today
Intercapital Capacity Operational
90 days ago
99.66 % uptime
Today
3G/4G Data Services Operational
90 days ago
100.0 % uptime
Today
Private WAN (MPLS VPN) Operational
90 days ago
100.0 % uptime
Today
Managed VPN Operational
90 days ago
99.65 % uptime
Today
Voice Services Operational
90 days ago
99.99 % uptime
Today
Voice trunking Operational
90 days ago
99.99 % uptime
Today
Hosted voice Operational
90 days ago
99.99 % uptime
Today
ISDN Services Operational
Telstra Rebill Operational
Email Services Operational
90 days ago
100.0 % uptime
Today
SpamCloud Operational
90 days ago
100.0 % uptime
Today
Hosted Exchange Operational
90 days ago
100.0 % uptime
Today
POP/IMAP Legacy Email Operational
Hosting and Data Centre Operational
90 days ago
100.0 % uptime
Today
Virtual Machine Hosting Operational
90 days ago
100.0 % uptime
Today
Co-location Operational
90 days ago
100.0 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
Managed Backup (Dell Rapid Recovery) Operational
Managed Backup (Veeam) Operational
Billing Systems Operational
Helpdesk Services Operational
Xero Ltd - API Accounting API Operational
Xero Ltd - API Files API Operational
Xero Ltd - API Payroll API Operational
Amazon Web Services Operational
AWS cloudFront Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-southeast-1 Operational
AWS rds-ap-southeast-1 Operational
AWS rds-ap-southeast-2 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
Google Apps Operational
Google Apps Gmail Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Sync for Mobile Operational
Google Apps Vault Operational
Google Apps Admin Console Operational
Google Apps Groups Operational
Google Apps Maps Operational
Google Apps Sheets Operational
CloudFlare Operational
Cloudflare Sydney, NSW, Australia - (SYD) Operational
Cloudflare Melbourne, VIC, Australia - (MEL) Operational
Cloudflare Brisbane, QLD, Australia - (BNE) Operational
Cloudflare Perth, WA, Australia - (PER) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Network Availability (syd01 Data Centre)
Fetching
Network Availability (syd02 Data Centre)
Fetching
Network Availability (cbr01 data centre)
Fetching
SIP Trunking Availability
Fetching
CloudPBX Availability
Fetching
Past Incidents
Jun 26, 2019

No incidents reported today.

Jun 25, 2019

No incidents reported.

Jun 24, 2019
CloudFlare Sydney outage
Resolved - CloudFlare resolved the outage around 10:30pm AEST and we have monitored since then. There are no further issues for traffic that are directly affecting our customers as a result of this outage.
Jun 24, 23:58 AEST
Update - We've received reports of several other ISPs having issues with accessing CloudFlare based content at the moment and Cloudflare have acknowledged the issue at https://www.cloudflarestatus.com/incidents/46z55mdhg0t5.
Jun 24, 21:21 AEST
Identified - We are seeing some issues with traffic loading for certain sites hosted with CloudFlare (for instance our own rwts.com.au).

Certain prefixes are not being advertised over our direct connectivity with CloudFlare, and there is no ICMP response from their servers. We've raised a support case with them and are waiting on their engineers to provide more information.
Jun 24, 21:20 AEST
Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019
CloudPBX - Incoming and Outgoing calls
Resolved - The correct time stamp for this issue is 2:40pm through until 2:48pm AEST. The issue is now fully resolved.
Jun 19, 15:01 AEST
Monitoring - We've resolved an issue affecting incoming and outgoing calls for a period of approximately 4 minutes from 2:47pm until 2:51pm AEST to for some CloudPBX customers.
Jun 19, 14:53 AEST
Jun 18, 2019

No incidents reported.

Jun 17, 2019
Incoming push notifications for calls not working correctly
Resolved - All services are now working normally.
Jun 17, 20:49 AEST
Update - We are continuing to investigate this issue.
Jun 17, 18:16 AEST
Investigating - We are currently investigating an issue affecting push notifications for incoming calls on CloudPBX mobile. Users may not receive incoming call notifications on our mobile apps while this is being resolved.
Jun 17, 15:10 AEST
Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
NBN Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 06:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 23:00 AEST
Scheduled - Please be aware of upcoming maintenance on your internet service network. Your services may experience an outage during the following window:

Maintenance Window:
Start: 12/06/2019 23:00 AEST
End: 13/06/2019 06:00 AEST

Description of Work:
The upstream carrier's systems team will be performing network infrastructure upgrades primarily focused on NBN services within the defined window of work. Downtime is not expected, however, this notice is to inform the planned work in the unlikely event that the services do experience some downtime.

This work is scheduled maintenance within one of the carrier's network and we apologise for any inconvenience this may cause.
May 29, 16:18 AEST
Jun 12, 2019
NBN Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:00 AEST
Scheduled - Please be aware of upcoming maintenance on your internet service network. Your services may experience an outage during the following window:

Maintenance Window:
Start: 11/06/2019 23:00 AEST
End: 12/06/2019 06:00 AEST

Description of Work:
The upstream carrier's systems team will be performing network infrastructure upgrades primarily focused on NBN services within the defined window of work. Downtime is not expected, however, this notice is to inform the planned work in the unlikely event that the services do experience some downtime.

This work is scheduled maintenance within one of the carrier's network and we apologise for any inconvenience this may cause.
May 29, 16:18 AEST
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