The scheduled maintenance has been completed.
Sep 20, 03:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 23:00 AEST
During this window engineers will be shutting down our virtual route reflectors one at a time to ensure our routing infrastructure is fully redundant. Please note this is a hazard window.
Aug 27, 10:23 AEST
Engineers have resolved an issue relating to route propagation from one of our Juniper MX routers in our syd03 data centre and restored all services.
Sep 19, 20:51 AEST
We are continuing to see some instability within an edge router related to this earlier incident. Engineers are continuing to investigate.
Sep 19, 20:06 AEST
Engineers have identified a route propagation issue and have implemented a fix. Engineers are continuing to monitor traffic, which has returned to normal levels.
Sep 19, 19:08 AEST
The incident is also impacting voice services. Customers will experience partial packet loss or increased latency. Engineers are continuing to identify the root cause.
Sep 19, 19:00 AEST
Engineers are investing a core networking fault within our syd03 data centre that is impacting internet traffic. Private network services and VXCs are not affected by this fault.
Sep 19, 18:46 AEST
Engineers have resolved the issue preventing new backup jobs from running. Any failed jobs have been rescheduled and engineers will continue to monitor them as they complete.
Sep 17, 17:33 AEST
We are addressing an issue with backup jobs using our Veeam Backup and Replication and Cloud Connect infrastructure that is causing new backup jobs to not be accepted into the backup queue. Engineers are working to address the issue and will restore functionality shortly.
Sep 17, 10:19 AEST