All Systems Operational
Network Services Operational
90 days ago
99.99 % uptime
Today
IP Transit   Operational
90 days ago
100.0 % uptime
Today
Ethernet services   Operational
90 days ago
100.0 % uptime
Today
NBN   Operational
90 days ago
100.0 % uptime
Today
ADSL Services   Operational
90 days ago
100.0 % uptime
Today
Fixed Wireless Ethernet   Operational
90 days ago
100.0 % uptime
Today
Intercapital Capacity   Operational
90 days ago
100.0 % uptime
Today
3G/4G Data Services   Operational
90 days ago
100.0 % uptime
Today
Private WAN (MPLS VPN)   Operational
90 days ago
99.99 % uptime
Today
Managed VPN   Operational
90 days ago
99.99 % uptime
Today
Voice Services Operational
90 days ago
99.99 % uptime
Today
Voice trunking   Operational
90 days ago
100.0 % uptime
Today
Hosted voice   Operational
90 days ago
99.99 % uptime
Today
ISDN Services   Operational
Telstra Rebill   Operational
Email Services Operational
90 days ago
99.99 % uptime
Today
SpamCloud   Operational
90 days ago
99.99 % uptime
Today
Hosted Exchange   Operational
90 days ago
100.0 % uptime
Today
POP/IMAP Legacy Email   Operational
Hosting and Data Centre Operational
90 days ago
99.99 % uptime
Today
Virtual Machine Hosting   Operational
90 days ago
99.99 % uptime
Today
Co-location   Operational
90 days ago
99.99 % uptime
Today
Web Hosting   Operational
90 days ago
100.0 % uptime
Today
Managed Backup (Dell Rapid Recovery)   Operational
Managed Backup (Veeam)   Operational
Billing Systems   Operational
Helpdesk Services   Operational
AWS cloudFront   Operational
AWS ec2-ap-southeast-2   Operational
AWS ec2-ap-southeast-1   Operational
Xero Ltd - API Accounting API   Operational
Xero Ltd - API Files API   Operational
Xero Ltd - API Payroll API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Network Availability (syd01 Data Centre)
Fetching
Network Availability (syd02 Data Centre)
Fetching
Network Availability (cbr01 data centre)
Fetching
SIP Trunking Availability
Fetching
CloudPBX Availability
Fetching
Past Incidents
Jan 24, 2019
Resolved - This incident has been resolved.
Jan 24, 18:46 AEDT
Identified - Monitoring has alerted us a backhaul circuit being down Sydney to Brisbane. Protected traffic is currently running on backup paths.
Jan 24, 12:26 AEDT
Jan 23, 2019

No incidents reported.

Jan 22, 2019

No incidents reported.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
Completed - The scheduled maintenance has been completed.
Jan 11, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 00:00 AEDT
Scheduled - Please be aware your NBN services may experience an outage during the following window:

START DATE: Thursday 10th January 2019 23:59 Hrs AEDT

END DATE: Friday 11th January 2019 02:00 Hrs AEDT

NBN Services Affected:

Albury POI
Cranbourne POI
Kew POI
Keysborough POI
Kings Park POI
North Balwyn POI
Nunawading Depot POI
Port Melbourne Depot POI
Reservoir POI
South Morang POI
St Kilda POI
Thornbury POI
Traralgon POI
Tullamarine POI
Werribee POI
Wheelers Hill POI

This work is scheduled maintenance from our upstream provider, and we apologise for any inconvenience this may cause.
Jan 9, 16:08 AEDT
Jan 10, 2019

No incidents reported.