Degraded CloudPBX Performence

Incident Report for Real World Technology Solutions

Resolved

This incident has been resolved.

Posted Sep 06, 2021 - 11:00 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 06, 2021 - 10:39 AEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 06, 2021 - 09:46 AEST

Update

We have identified the issue is isolated to our CloudPBX database cluster. This issue is currently affecting all CloudPBX services including registering, calling, and configuration updates. We are working to apply a fix for this now.

Posted Sep 06, 2021 - 09:42 AEST

Identified

We have identified an issue that is preventing some endpoints from registering. Our team is currently investigating the issue.

Posted Sep 06, 2021 - 08:20 AEST

This incident affected: Voice Services (CloudPBX).