Managed VPN Emergency Maintenance

Incident Report for Real World Technology Solutions

Resolved

All patches have been applied, and the emergency maintenance has been completed. All services are now restored.

Posted Feb 09, 2024 - 10:44 AEDT

Identified

Our managed VPN service (Pulse/Invanti Secure Access) is currently unavailable while we are performing emergency maintenance. The vendor has released patches for new security vulnerabilities, which must be applied immediately. We expect the service to be unavailable for no more than 1 hour.

Posted Feb 09, 2024 - 09:43 AEDT

This incident affected: Network Services (Managed VPN).