Router reload and software upgrade NBN services

Scheduled Maintenance Report for Real World Technology Solutions

Completed

The scheduled maintenance has been completed.

Posted Jun 01, 2021 - 03:01 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 01, 2021 - 01:00 AEST

Scheduled

During this window we will be reloading our broadband access routers and ensuring software versions are all aligned. This work is primarily to work around a bug condition we are noticing where outbound QOS/shaping is not being applied to NBN services. The flow on effect from this current issue is that some services will experience slightly slower speeds or voice quality issues when an NBN service is highly utilised.

Posted May 31, 2021 - 10:49 AEST

This scheduled maintenance affected: Network Services (NBN, ADSL Services, 3G/4G Data Services, Private WAN (MPLS VPN)).