Identified - We have identified a fault affecting some of our Telstra Ethernet Access Services in NSW that terminate on one of our 100G Transmission ports. This is due to a Telstra equipment/network failure. Engineers are working with Telstra Level 3 Engineers to restore services.
Apr 01, 2025 - 09:09 AEDT
Apr 01, 2025 - 09:09 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 01, 2025 - 09:07 AEDT
Apr 01, 2025 - 09:07 AEDT
Identified - The previous issue with our authentication system (provided by our billing provider) has resurfaced and engineers are working with them to resolve.
Mar 28, 2025 - 15:37 AEDT
Mar 28, 2025 - 15:37 AEDT
Monitoring - We have resolved an issue affecting NBN authentication of services, and believe services are restored. We are now monitoring recovery.
Mar 28, 2025 - 14:56 AEDT
Mar 28, 2025 - 14:56 AEDT
Network Services
Degraded Performance
IP Transit
Operational
Ethernet services
Degraded Performance
NBN
Operational
ADSL Services
Operational
Fixed Wireless Ethernet
Operational
Intercapital Capacity
Operational
International Capacity
Operational
3G/4G Data Services
Operational
Private WAN (MPLS VPN)
Operational
Managed VPN
Operational
Voice Services
Operational
Voice trunking
Operational
CloudPBX
Operational
ISDN Services
Operational
Telstra Rebill
Operational
CloudPBX Mobile
?
Operational
Email Services
Operational
SpamCloud
Operational
Hosted Exchange
Operational
POP/IMAP Legacy Email
Operational
Hosting and Data Centre
Operational
Virtual Machine Hosting
Operational
Co-location
Operational
Web Hosting
Operational
Managed Backup (Dell Rapid Recovery)
Operational
Managed Backup (Veeam)
Operational
Billing Systems
Operational
Helpdesk Services
Operational
Xero Ltd - API Accounting API
Operational
Xero Ltd - API Files API
Operational
Xero Ltd - API Payroll API
Operational
Amazon Web Services
Operational
AWS ec2-ap-southeast-2
Operational
AWS ec2-ap-southeast-1
Operational
AWS rds-ap-southeast-1
Operational
AWS rds-ap-southeast-2
Operational
AWS s3-ap-southeast-1
Operational
AWS s3-ap-southeast-2
Operational
Google Apps
Operational
Google Apps Gmail
Operational
Google Apps Docs
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
Google Apps Sync for Mobile
Operational
Google Apps Vault
Operational
Google Apps Admin Console
Operational
Google Apps Groups
Operational
Google Apps Maps
Operational
Google Apps Sheets
Operational
CloudFlare
Operational
Cloudflare Sydney, NSW, Australia - (SYD)
Operational
Cloudflare Melbourne, VIC, Australia - (MEL)
Operational
Cloudflare Brisbane, QLD, Australia - (BNE)
Operational
Cloudflare Perth, WA, Australia - (PER)
Operational
Third-Party Conferencing and Messaging Services
?
Operational
Slack Connections
Operational
Slack Login/SSO
Operational
Slack Messaging
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Connector for Polycom
Operational
Zoom Zoom Cloud Room Connector
Operational
Zoom Zoom Connector for Cisco
Operational
Zoom Live Streaming
Operational
Zoom Zoom Chat
Operational
Zoom Meeting Telephony Services
Operational
Zoom Zoom Meetings
Operational
Zoom Zoom Phone
Operational
Zoom Zoom Video Webinars
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.